Welcome to the Whiskers & Co. FAQ page! We're here to help you with any questions you may have about our products, shipping, returns, and more.

Shipping Information

Q: How long will it take for my order to arrive?

A: Orders shipped within the U.S. typically take 7-14 days for delivery. International orders may take between 14-31 days, depending on the destination.

Q: How can I track my order?

A: Once your order is shipped, we will provide you with tracking information as soon as possible. You can track your delivery on our "Track Your Order" page.

Returns & Exchanges

Q: What is your return policy?

A: We accept returns within 30 days after delivery. If you're not satisfied with your purchase, please contact our customer service for assistance on how to return your items.

Q: How do I initiate a return?

A: To initiate a return, please visit our Returns page or contact our customer service team. Make sure to have your order number ready for a smoother process.

Product Information

Q: Can I change my order after I've placed it?

A: Unfortunately, once an order is placed, we cannot guarantee changes. Please contact our customer service as soon as possible, and we will do our best to accommodate your request.

Payment and Discounts

Q: What payment methods do you accept?

A: We accept various payment methods, including credit/debit cards and PayPal. For a full list of accepted payment options, please check our Payment Information page.

Q: Do you offer discounts or promotions?

A: Yes! We periodically offer discounts and promotions. To stay updated, subscribe to our newsletter or check our website for the latest deals.

Customer Support

Q: How can I contact customer support?

A: You can reach our customer support team via by using the contact form on our website or by emailing us directly at littlewolf621@gmail.com. We are here to help.

If you have any other questions or need further assistance, feel free to reach out. Thank you for choosing Whiskers & Co. for your pet supplies!